Terms and Conditions

Last updated: July 2026

These Terms and Conditions apply to the use of this website and to photography, videography, tuition, digital content, prints and other products or services supplied by Ross Jukes Photography.

Please read them carefully before placing an order, booking a service or using this website.

1. About Ross Jukes Photography

Ross Jukes Photography is operated by Ross Jukes as a sole trader.

Business name: Ross Jukes Photography
Proprietor: Ross Jukes
Website:www.rossjukesphoto.co.uk
Email:ross@rossjukesphoto.co.uk
Telephone: 07870 753365
Business address: Heritage Court, Warstone Lane, Birmingham B18 6HP

In these Terms and Conditions, “I”, “me” and “my” refer to Ross Jukes trading as Ross Jukes Photography.

“You” and “your” refer to the person or organisation using the website, making an enquiry, placing an order or purchasing a product or service.

2. How these terms apply

These Terms and Conditions apply to:

Use of www.rossjukesphoto.co.uk.
Photography and videography services.
Commercial content packages.
Event coverage.
Corporate headshots.
Brand, architectural and property photography.
Video production and editing.
Photography tuition and mentoring.
Online photography courses.
Lightroom presets and other digital downloads.
Prints and other physical products.
Gift vouchers.
Any other product or service that refers to these terms.

Additional terms may be included in a quotation, proposal, booking confirmation, licence, statement of work or written agreement.

Where there is a conflict, the following order of priority will normally apply:

A signed contract or statement of work.
The accepted quotation, proposal or booking confirmation.
These Terms and Conditions.
Information on the relevant product or service page.

Any variation must be agreed in writing.

3. Consumers and business customers

Some of these terms apply differently depending on whether you are a consumer or a business customer.

A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession.

A business customer is any person or organisation purchasing in connection with a trade, business, profession, public body, charity or other organisational activity.

Nothing in these terms removes or limits any statutory rights that cannot legally be excluded.

4. Age requirements

You must be at least 18 years old to enter into a contract with me.

A person under 18 may participate in a course, tutorial or photography session where the booking is made or approved by a parent, guardian, school or other responsible adult.

5. Using this website

You may use this website for lawful personal or business purposes.

You must not:

Use the website unlawfully or fraudulently.
Attempt to gain unauthorised access to the website, server or connected systems.
Introduce viruses, malicious code or other harmful material.
interfere with the operation or security of the website.
Use automated systems to overload, scrape or disrupt the website.
Copy or commercially exploit website content without permission.
Misrepresent any association with Ross Jukes Photography.
Use the website in a way that infringes another person’s rights.

I may suspend or restrict access where I reasonably believe the website is being misused.

6. Website availability

I take reasonable steps to keep the website available and functioning correctly.

However, I do not guarantee that:

The website will always be available.
Access will be uninterrupted.
Every feature will work on every device or browser.
The website will be free from errors or security vulnerabilities.
Particular content will remain available indefinitely.

I may change, suspend or withdraw any part of the website where reasonably necessary.

7. Website information

I make reasonable efforts to ensure that information on the website is accurate and current.

However:

Photography and video techniques may produce different results in different circumstances.
Product specifications, software features and third-party prices may change.
Blog posts and product reviews reflect information and opinions available when they were published.
Illustrations, photographs and examples may differ slightly from delivered products.
Colours may appear differently depending on screens, printers and viewing conditions.
Minor errors or omissions may occasionally occur.

Website content is provided for general information and should not be treated as professional, legal, financial, medical or technical advice.

8. Enquiries and quotations

An enquiry does not create a binding contract or reserve a date.

Quotations and proposals will normally set out:

The work to be provided.
The proposed date or schedule.
Deliverables.
Fees and expenses.
Payment arrangements.
Estimated turnaround.
Usage rights.
Any relevant assumptions or exclusions.

Unless a different period is stated, a quotation may be withdrawn or revised before it is accepted.

A quotation is based on the information supplied at the time. I may revise it if the scope, schedule, location, deliverables or other requirements change.

9. Forming a contract for services

A contract for photography, videography, tuition or another service is normally formed when:

You accept my quotation, proposal or booking terms in writing; and
You pay any required booking fee, deposit or advance payment; and
I confirm the booking.

A date is not reserved until I have confirmed the booking and any required payment has been received.

I may decline an enquiry or booking before a contract is formed.

10. Online product orders

Placing an order through the website is an offer to purchase the selected product.

After placing an order, you may receive an automatic acknowledgement. This confirms that the order has been received but does not always mean it has been accepted.

A contract is normally formed when:

I send an order confirmation;
A digital product is made available to you; or
A physical product is dispatched,

whichever happens first.

I may refuse or cancel an order before supply where:

The product is unavailable.
Payment has not been authorised.
There is an obvious pricing or description error.
I cannot deliver to the requested location.
I reasonably suspect fraud or misuse.
The order cannot lawfully be fulfilled.

If payment has already been taken, it will be refunded.

11. Prices

Prices will be shown on the website, quotation, proposal or invoice.

Unless stated otherwise:

Prices are shown in pounds sterling.
Any applicable VAT will be shown or included as required.
Delivery charges, travel, parking, accommodation, permits, equipment hire and third-party costs may be charged separately.
Any mandatory charges will be disclosed before an online order is completed.
International customers are responsible for applicable import duties, taxes and customs charges.

If a price is displayed incorrectly, I am not required to supply at the incorrect price where the error is obvious and could reasonably have been recognised as a mistake.

I will contact you to offer the correct price or cancel and refund the order.

12. Payment for services

Payment arrangements will be set out in the relevant quotation, proposal or invoice.

I may require:

A booking fee or deposit to reserve a date.
Stage payments during a project.
Full payment before a shoot, tutorial or consultation.
Final payment before high-resolution files, unwatermarked content or usage rights are released.

Invoices must be paid by the due date shown.

You must raise any genuine invoice query promptly and continue to pay any undisputed amount.

For business customers, overdue invoices may be subject to statutory interest, compensation and reasonable recovery costs where permitted by law.

I may pause work, withhold delivery or suspend a licence while an undisputed payment remains overdue.

13. Booking fees and deposits

Any booking fee or deposit will be identified in the quotation or booking confirmation.

A booking fee:

Reserves time in my diary.
Is normally credited towards the final price.
May also contribute towards planning, administration and work completed before the shoot.

If you cancel, I may retain an amount that reasonably reflects:

Work already completed.
Time reserved and subsequently left unfilled.
Non-refundable third-party costs.
Other losses directly caused by the cancellation.

I will not treat a payment as automatically non-refundable where doing so would be unlawful or disproportionate.

Any specific cancellation schedule stated in an accepted commercial quotation or contract will also apply.

14. Your responsibilities

You must provide accurate and timely information needed to complete the work.

Depending on the project, you may be responsible for:

Supplying a clear brief.
Confirming dates, locations and timings.
Arranging access to locations.
Obtaining venue permission.
Obtaining filming or photography permissions.
Informing staff, attendees, models or participants.
Obtaining appropriate model, property or parental permissions.
Arranging permits, parking and security access.
Providing products, people, branding and other materials on time.
Supplying accurate names, captions, scripts and factual information.
Providing brand guidelines, logos, fonts, music or other assets.
Ensuring locations are reasonably safe and suitable.
Identifying confidential or sensitive material before work begins.
Providing feedback and approvals within the agreed schedule.

You confirm that you have authority to commission the work and provide any materials, instructions or permissions supplied to me.

You are responsible for delays, additional work or losses caused by incomplete, inaccurate or late information.

15. Client-supplied materials

You must have the necessary rights and permissions for anything you provide to me, including:

Logos.
Photographs.
Video.
Music.
Voice recordings.
Fonts.
Scripts.
Graphics.
Brand assets.
Personal information.
Copyrighted material.

You grant me permission to use those materials to complete the agreed project.

You are responsible for claims arising from materials you supplied where I used them in accordance with your instructions.

I may refuse to use material that appears unlawful, defamatory, discriminatory, misleading or infringing.

16. Scope of photography and videography services

I will provide the services described in the accepted quotation or agreement with reasonable care and skill.

The precise creative result will depend on factors including:

The brief.
Location and available space.
Weather and natural light.
Venue restrictions.
Timings and access.
Participant cooperation.
Technical limitations.
The duration of coverage.
Events taking place outside my control.

Unless specifically agreed, I do not guarantee:

A particular number of photographs or clips.
That every person, speaker, guest, product or moment will be captured.
That every requested shot will be possible.
A precise match to another creator’s work.
A particular commercial, marketing or audience result.

17. Creative judgement

You acknowledge that photography, videography and editing involve creative judgement.

My portfolio shows the general style and standard you can reasonably expect, but no two projects will be identical.

I retain reasonable discretion over:

Camera position.
Lens choice.
Lighting.
Composition.
Selection.
Editing.
Colour treatment.
Sequencing.
Sound treatment.
The exclusion of technically unsuitable, duplicate or unflattering material.

A dislike of an agreed creative style is not, by itself, evidence that the service was defective.

This does not affect your rights where services have not been performed with reasonable care and skill or deliverables do not match the agreed description.

18. Shot lists and essential content

I will take reasonable steps to follow an agreed shot list.

You must clearly identify any essential photographs, scenes, people, products, interviews or moments before the shoot.

A shot list does not guarantee that every item will be captured where circumstances outside my reasonable control prevent it.

For live events, you should provide:

A final schedule.
Speaker or VIP information.
Venue restrictions.
Any compulsory photographs.
A named contact who can assist on the day.

19. Locations, access and permissions

You are responsible for ensuring that I and any agreed assistants or contractors have safe and timely access to the location.

Additional charges may arise where:

Access is delayed.
A shoot overruns.
Parking or permits were not arranged.
The location differs materially from the information supplied.
Additional equipment, crew or insurance is required.
The project must be relocated.

I may stop or refuse work where I reasonably believe there is a health, safety, legal or safeguarding risk.

20. Weather and environmental conditions

Outdoor photography, video and tuition may be affected by weather, light and environmental conditions.

Where conditions make the work unsafe or impractical, I may:

Adjust the schedule.
Change the location.
Modify the planned approach.
Pause the work.
Reschedule the affected service.

I will discuss reasonable alternatives with you.

A change in weather that affects the visual result is not automatically grounds for a refund where the service can still be performed safely and professionally.

21. Changes and additional work

The agreed fee covers the work described in the quotation or order.

Additional charges may apply for:

Changes to the brief.
Additional shoot time.
Extra locations.
Extra deliverables.
Additional edit versions.
New aspect ratios or exports.
Rush delivery.
Additional crew or equipment.
Travel or accommodation not previously disclosed.
Re-editing after approval.
Changes caused by inaccurate client instructions.
Work outside the agreed licence or scope.

Where reasonably possible, I will explain the additional cost before carrying out significant extra work.

22. Client delays

If your delay prevents the work from being completed within the booked time, I may:

Deliver a reduced scope.
Charge for additional time.
Reschedule unfinished work.
Treat the affected part of the service as performed where the time was reserved and I was ready to work.

Delivery dates may also move where feedback, approvals, files or other information are supplied late.

23. Cancellation and rescheduling by service clients

You must notify me as soon as possible if you need to cancel or reschedule a booking.

The financial consequences will depend on:

Whether you are a consumer or business customer.
The notice provided.
Work already completed.
Non-refundable costs incurred.
Whether the reserved date can reasonably be rebooked.
Any cancellation schedule in the quotation or contract.

For business customers, I may charge:

For all work completed up to cancellation.
Non-refundable third-party costs.
Reasonable costs of winding down the project.
A cancellation charge stated in the accepted quotation or agreement.
Reasonable losses arising directly from the cancellation.

For consumers, any amount retained or charged will be reasonable, proportionate and subject to your statutory rights.

A request to move a booking is not automatically accepted. If accepted, it may be subject to availability and reasonable additional costs.

Repeated postponements may be treated as a cancellation.

24. Consumer cancellation rights for services

Where a consumer books a service online, by telephone or away from my business premises, they will normally have 14 days from the day after the contract is formed to cancel without giving a reason, unless an exception applies.

To cancel, you must make a clear statement by emailing ross@rossjukesphoto.co.uk or using the model cancellation form at the end of these terms.

If you ask me to begin work during the cancellation period:

You must expressly request the early start.
If you then cancel, you may be required to pay a proportionate amount for work supplied before cancellation.
If the service has been fully performed following your express request and acknowledgement, the right to cancel may end.

These cancellation rights are separate from your rights where a service is faulty or not performed with reasonable care and skill.

25. Cancellation or rescheduling by me

I may need to cancel, postpone or change a booking because of:

Illness or injury.
Emergency circumstances.
Transport disruption.
Unsafe weather.
Venue restrictions.
Equipment failure.
Events outside my reasonable control.

Where reasonably possible, I will offer one or more of the following:

A replacement date.
A suitable substitute photographer, videographer or contractor.
A modified service.
A refund for the affected part of the service.

I will not appoint a substitute where doing so would materially alter the service without discussing it with you.

26. Assistants and subcontractors

I may use suitable assistants, second photographers, camera operators, editors, retouchers, sound specialists or other contractors where reasonably necessary.

I remain responsible for services subcontracted by me, subject to these terms.

The involvement of a particular assistant or contractor is not guaranteed unless specifically agreed.

27. Equipment failure and file security

I use reasonable professional care, equipment and backup practices.

However, photography and video production involve an unavoidable risk of:

Equipment malfunction.
Memory-card failure.
File corruption.
Accidental damage.
Theft.
Software failure.
Data loss.
Platform or internet failure.

If a serious technical failure affects delivery, I will take reasonable steps to recover files, repeat work where practical or provide another appropriate remedy.

No storage or backup method can guarantee that every file will remain recoverable indefinitely.

28. Delivery of photography and video work

Delivery times shown on the website or in discussions are estimates unless expressly agreed as firm deadlines.

Turnaround begins once:

The shoot has been completed.
Required client materials have been supplied.
Selections or instructions have been confirmed.
Any required payment has been received.

Delivery may take place through:

An online gallery.
Cloud storage.
File-transfer service.
Download link.
Physical storage device.
Another agreed method.

You are responsible for downloading and backing up delivered files promptly.

29. Selection and editing

Unless agreed otherwise, I will select which photographs, clips and takes are suitable for delivery.

The following are not normally supplied:

Rejected photographs.
Duplicate photographs.
Test images.
Unsuccessful takes.
Unedited video rushes.
RAW photography files.
Original project files.
Editing timelines.
Layered design files.

These materials may be available for an additional fee and subject to separate terms.

30. Revisions and approvals

The number and scope of included revisions will be set out in the quotation or project agreement.

A revision means a reasonable adjustment to work already created within the agreed brief. It does not include a substantially new concept, script, structure or creative direction.

You must provide clear, consolidated feedback.

Where several people are involved, you should appoint one person to provide final instructions and approval.

Once work has been approved, further changes may be chargeable.

I am not responsible for errors that you approved or for inaccurate information supplied by you.

31. Copyright ownership

Unless expressly assigned in writing, copyright in photographs, video, audio, course materials, presets, website content and other original work remains owned by Ross Jukes.

Payment for a service does not automatically transfer copyright.

No copyright assignment will take effect unless:

It is expressly agreed in writing.
The scope of the assignment is identified.
All applicable fees have been paid.

32. Client usage licences

Once full payment has been received, you will receive the usage rights set out in the quotation, proposal, invoice or licence.

A licence may specify:

Permitted purposes.
Media.
Territory.
Duration.
Exclusivity.
Advertising use.
Third-party use.
Editing rights.
Credit requirements.

Where no detailed licence is stated, you receive a non-exclusive licence to use the final delivered work for the purpose reasonably contemplated when the booking was made.

Unless agreed otherwise, you may not:

Sell or sublicense the work.
Supply it to another organisation for that organisation’s independent use.
Use it in merchandise or products for resale.
Add it to a stock library.
Use it in paid advertising outside the agreed campaign.
Claim to have created the work.
Remove copyright or licensing information.
Use it unlawfully, misleadingly or defamatorily.
Use it to train an artificial-intelligence model or include it in a machine-learning dataset.
Use it to create misleading synthetic media.

Additional usage may be available through an extended licence.

33. Client editing of delivered work

Reasonable resizing and cropping for the licensed purpose is permitted unless the licence says otherwise.

You should not make substantial changes that:

Misrepresent the original work.
Damage my professional reputation.
Create an unlawful or misleading impression.
Breach the rights of an identifiable person.
Present altered work as my approved creative output.

Please contact me where extensive editing, recolouring, compositing or adaptation is required.

34. Credits

A credit is appreciated where practical but is only mandatory where stated in the relevant licence or agreement.

Where a credit is required, it should normally read:

Ross Jukes Photography
or
Photo/Video: Ross Jukes

Failure to provide a contractually required credit may result in an additional licence fee where permitted by law.

35. Portfolio and promotional use

Unless otherwise agreed in writing, I may use selected work created during a project for:

My website.
Portfolio.
Blog.
Showreel.
Social media.
Presentations.
Award entries.
Exhibitions.
Editorial coverage.
Marketing materials.

I will take account of:

Confidentiality.
Embargoes.
Client agreements.
Personal privacy.
Model permissions.
Safeguarding.
Sensitive subject matter.
Reasonable objections.

I will not knowingly publish confidential or sensitive client material contrary to an agreed restriction.

You must inform me before the project if the work must remain confidential or cannot be used in my portfolio.

36. Releases, privacy and photographed people

The commissioning client is responsible for identifying whether model releases, property releases, attendee notices or other permissions are needed for its intended use.

For events and workplace projects, the client should take reasonable steps to:

Inform attendees that photography or filming will take place.
Identify anyone who should not be photographed.
Provide suitable notices where appropriate.
Address safeguarding requirements.
Obtain any consent or permission required for the client’s intended publication.

I will process personal information in accordance with my Privacy Policy.

37. File retention and archiving

I do not guarantee permanent storage of project files.

The retention period may depend on:

The project agreement.
File size.
The nature of the work.
Licensing requirements.
Backup capacity.
Whether the material remains useful or necessary.

Temporary files, rejected material and working files may be deleted after delivery.

Final files may be retained for backup, archive, portfolio, licensing or legal purposes, but you should maintain your own copies.

A fee may apply where archived material must be located, restored, re-edited or re-delivered.

38. Physical prints and products

Physical products will be described on the relevant product page.

Prints may vary slightly from on-screen previews because of:

Screen calibration.
Paper type.
Ink and printing processes.
Cropping required for different aspect ratios.
Natural production tolerances.

Minor variations that do not materially affect quality or compliance with the description are not defects.

Frames are not included unless expressly stated.

39. Delivery of physical products

Estimated production and delivery times will be shown on the website or order confirmation.

Fine-art prints are normally produced by a specialist print laboratory and may take approximately 10 to 14 days to produce before final checking and dispatch.

Delivery times are estimates unless expressly guaranteed.

For UK consumer orders, goods will be delivered without undue delay and normally within 30 days unless a different timeframe has been agreed.

You must provide a complete and accurate delivery address.

I am not responsible for delay caused by:

Incorrect address information.
Failed delivery attempts.
Customs processing.
Postal or courier disruption.
Events outside my reasonable control.

For consumer orders, responsibility for the goods normally passes to you when you or someone identified by you receives them.

40. Damaged, faulty or incorrect physical products

Please inspect physical products when they arrive.

Contact me as soon as reasonably possible if a product:

Arrives damaged.
Is defective.
Is materially different from its description.
Is not what you ordered.

Where possible, provide photographs of the product and packaging.

Depending on the circumstances and your legal rights, I may offer:

A replacement.
A repair.
A price reduction.
A refund.

Nothing in these terms limits your statutory rights regarding faulty or misdescribed goods.

41. Consumer cancellation rights for standard physical goods

Consumers purchasing standard physical goods online normally have the right to cancel without giving a reason.

The cancellation period normally ends 14 days after the day on which you, or a person nominated by you, receives the goods.

You must inform me of the cancellation by a clear statement.

After cancelling, you must return the goods within 14 days.

Unless the goods are faulty or I agree otherwise:

You are responsible for the direct cost of returning them.
You should package them securely.
You are responsible for any reduction in value caused by handling beyond what is reasonably necessary to inspect them.

I will normally refund:

The price paid.
The cost of the least expensive standard delivery option originally offered.

I do not have to refund additional amounts paid for premium or expedited delivery.

A refund may be withheld until the goods are returned or you provide evidence that they have been sent.

42. Custom and personalised goods

The right to cancel for a change of mind may not apply to goods that are:

Made to your specifications.
Clearly personalised.
Produced in a bespoke size or finish.
Specially altered at your request.
Otherwise unsuitable for resale because of your individual instructions.

I will explain where an order is being treated as customised before it is accepted.

This exception does not affect your rights where custom goods are faulty, damaged or not as described.

43. Digital products

Digital products may include:

Lightroom presets.
Downloadable guides.
PDFs.
Templates.
Videos.
Online-course materials.
Other electronically supplied content.

The product page will describe what is included and any relevant software or compatibility requirements.

You are responsible for checking that you have:

Suitable hardware.
Compatible software.
A reliable internet connection.
Sufficient storage.
The technical ability to download and use the product.

I am not responsible for incompatibility that was clearly disclosed before purchase.

44. Digital-product licences

Unless expressly stated otherwise, purchasing a digital product grants you a limited, non-exclusive, non-transferable licence for your own personal or internal business use.

You may install and use the product on devices that you personally own or control, subject to any product-specific licence.

You must not:

Resell the product.
Share it publicly.
Upload it to a file-sharing platform.
Distribute copies to other people.
Include it in another product.
Claim it as your own.
Reverse engineer it for redistribution.
Use it to create a competing preset, course, template or download.
Use it to train an artificial-intelligence model or machine-learning dataset.
Remove copyright or ownership information.

A separate commercial or multi-user licence may be required for teams, agencies, educational institutions or other organisations.

45. Digital results and software compatibility

Photography presets and editing materials are creative tools rather than guaranteed one-click results.

Results will vary depending on:

Camera and lens.
File format.
Exposure.
White balance.
Lighting.
Subject matter.
Camera profile.
Software version.
Additional adjustments.

Presets may require further editing to suit individual photographs.

I am not affiliated with or endorsed by Adobe unless expressly stated.

Third-party software may be updated, changed or discontinued outside my control.

46. Consumer cancellation rights for digital content

Consumers normally receive a 14-day cancellation period for digital content purchased online.

However, where you request immediate access or download during that period, the right to cancel may be lost once supply begins, provided that:

You expressly consent to supply beginning immediately; and
You acknowledge that you will lose the right to cancel once the download, stream or access begins; and
That consent and acknowledgement are confirmed as part of the order.

Where these requirements have been completed, a change-of-mind refund will not normally be available after supply begins.

This does not affect your rights where digital content is faulty, not as described or otherwise fails to meet applicable legal standards.

47. Online courses

Course content is supplied for educational purposes.

Unless stated otherwise:

Access is for the purchaser only.
Login or access details must not be shared.
Course videos and materials must not be copied, recorded or redistributed.
Course exercises and challenges are optional and undertaken at your own risk.
No particular creative, professional, financial or commercial result is guaranteed.
You remain responsible for using equipment safely and complying with local laws.

Where course access is described as “lifetime access”, this means access for the reasonable commercial life of the course while I continue to operate and make that course available.

It does not guarantee perpetual access regardless of future platform, technology, legal or business changes.

Where reasonably possible, I will provide notice or an alternative method of retaining relevant materials before permanently withdrawing paid course access.

48. Portfolio reviews and course calls

Where an online course includes an optional portfolio review or video call:

The call must be booked within any period stated on the product page or booking confirmation.
Appointment availability may be limited.
You are responsible for attending at the agreed time.
You must supply any images or questions by the requested deadline.
Calls may need to be rearranged because of illness, technical issues or other reasonable circumstances.
The call provides personal feedback and education, not a guarantee of professional success.

A missed appointment or late cancellation may be treated as used where this was disclosed when the appointment was booked and is reasonable in the circumstances.

49. Photography tutorials and mentoring

Photography tutorials may take place outdoors, online or at another agreed location.

You are responsible for:

Bringing suitable equipment.
Ensuring equipment is charged and working.
Dressing appropriately for weather and walking.
Following reasonable safety instructions.
Informing me about relevant accessibility requirements.
Supervising any participant under 18.

I am not responsible for normal wear, damage or loss involving your own equipment unless caused by my failure to exercise reasonable care and skill.

Outdoor tutorials may be rescheduled where conditions are unsafe or unsuitable.

50. Gift vouchers

Gift vouchers:

May be used only for the product or service described.
Must be redeemed within any validity period shown.
Have no cash value.
Cannot normally be exchanged for cash.
Must not be resold commercially without permission.
Are subject to availability when a date must be booked.

Consumer cancellation rights may apply to an online purchase of a voucher.

Expiry terms will not limit rights that cannot lawfully be excluded.

51. Affiliate links and product reviews

Some website pages, articles or videos may contain affiliate links.

If you make a purchase through an affiliate link, I may receive a commission without increasing the price you pay.

Receiving commission, a review sample or free access does not guarantee positive coverage.

Product reviews and recommendations reflect my honest opinion and experience at the time of publication.

You should check current specifications, compatibility, safety information, warranty terms and prices directly with the manufacturer or retailer before purchasing.

Your purchase from a third-party retailer is governed by that retailer’s terms.

52. External websites and embedded services

This website may contain links to or content from third-party websites and platforms.

These may include:

YouTube.
Vimeo.
Instagram.
Facebook.
Google.
Manufacturers.
Retailers.
Payment providers.
Affiliate partners.
File-delivery services.

I do not control third-party websites and am not responsible for their availability, security, content, products or privacy practices.

A link does not necessarily mean I endorse everything available through that website.

53. Intellectual property on this website

Unless stated otherwise, website content belongs to or is licensed to Ross Jukes.

This includes:

Photographs.
Video.
Audio.
Graphics.
Logos.
Text.
Articles.
Course materials.
Presets.
Downloads.
Website design elements.

You may view the website and share ordinary links to public pages.

Except as permitted by law, you must not reproduce, download, distribute, modify, sell, sublicense, scrape or commercially exploit website content without written permission.

You must not use website content:

In a stock library.
In a dataset.
For artificial-intelligence training.
To generate substantially similar commercial content.
To suggest endorsement or affiliation.
In a misleading or defamatory context.

54. Linking to this website

You may link to public pages provided that:

The link is fair and lawful.
It does not damage my reputation.
It does not suggest an association, approval or endorsement that does not exist.
It does not display my website within a misleading frame.
The linking website does not contain unlawful or infringing content.

You must not use my logo as a link without permission.

I may ask you to remove a link where I reasonably believe these conditions have been breached.

55. Consumer rights and remedies

If you are a consumer, goods must meet applicable legal standards, digital content must conform to the contract and services must be performed with reasonable care and skill.

Depending on the circumstances, consumer remedies may include:

Repair.
Replacement.
Repeat performance.
Price reduction.
Refund.

These Terms and Conditions do not replace or reduce those rights.

56. My liability to consumers

I am responsible for loss or damage that is a foreseeable result of my breach of contract or failure to exercise reasonable care and skill.

Loss is foreseeable where it was obvious that it would happen or where both parties knew it might happen when the contract was formed.

I am not responsible for:

Loss that was not foreseeable.
Business losses suffered by a consumer.
Loss caused by inaccurate information or materials supplied by you.
Loss caused by your failure to follow reasonable instructions.
Matters caused by events outside my reasonable control.

Nothing in these terms excludes or limits liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of rights that cannot lawfully be excluded.
Any other liability that cannot legally be limited.

57. My liability to business customers

This section applies only to business customers.

Subject to liability that cannot lawfully be excluded, I will not be liable for:

Loss of profit.
Loss of revenue.
Loss of business.
Loss of contracts.
Loss of opportunity.
Loss of anticipated savings.
Loss of goodwill.
Business interruption.
Indirect or consequential loss.

My total aggregate liability arising from a particular contract will normally be limited to the total fees paid or payable under that contract.

This limit does not apply to:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Deliberate misconduct.
Liability that cannot legally be limited.

You should inform me before booking if a project carries unusual or exceptionally high financial risk so that appropriate arrangements and insurance can be considered.

58. Events outside reasonable control

Neither party will be responsible for delay or failure caused by events outside their reasonable control.

These may include:

Severe weather.
Fire or flood.
Illness or emergency.
Epidemic or public-health restriction.
War, terrorism or civil disorder.
Industrial action.
Transport failure.
Power or internet outage.
Venue closure.
Government restriction.
Failure of a key supplier or platform.
Widespread technical disruption.

The affected party must take reasonable steps to reduce the impact.

Where an event continues for a significant period, either party may be entitled to end the affected contract. Fees will be adjusted to reflect work completed and unavoidable costs, subject to consumer rights.

59. Ending a contract because of breach

I may suspend or terminate a contract where you:

Fail to make an undisputed payment.
Commit a serious breach of these terms.
Repeatedly fail to provide essential information or access.
Require unlawful, unsafe or unethical work.
Harass, threaten or abuse me or someone working with me.
Infringe my intellectual-property rights.
Enter insolvency or cease trading, in the case of a business customer.

Where reasonably possible, I will give you an opportunity to correct a remediable breach.

Ending a contract does not remove rights or obligations that arose before termination.

60. Privacy and cookies

Personal information is handled in accordance with my Privacy Policy.

The website also uses cookies and similar technologies as explained in that policy and through the website’s cookie controls.

61. Complaints

Please contact me promptly if you are unhappy with a product or service.

Complaints should be sent to:

Email:ross@rossjukesphoto.co.uk
Postal address: Ross Jukes Photography, Heritage Court, Warstone Lane, Birmingham B18 6HP

Please include:

Your name and contact details.
The relevant booking or order information.
A clear explanation of the issue.
Any supporting photographs or documents.
The outcome you are seeking.

I will investigate the matter and respond within a reasonable period.

Nothing in this section affects your statutory rights or right to pursue another legal remedy.

62. Changes to these terms

I may update these Terms and Conditions to reflect:

Changes to the website.
New products or services.
Changes in law.
Changes in technology or suppliers.
Clarifications to existing practices.

The updated version will be published on this page with a revised date.

The terms in force when a contract is formed will normally continue to apply to that contract unless:

A change is required by law.
The change benefits you.
Both parties agree otherwise.

63. Transferring rights and obligations

You may not transfer a booking, licence or digital product to another person without my written agreement.

I may transfer my rights and obligations where reasonably necessary for the continuation or sale of my business, provided that this does not reduce a consumer’s rights.

64. Third-party rights

Unless expressly stated, these terms do not give enforcement rights to anyone other than you and Ross Jukes Photography.

65. Severability

If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.

Where possible, the affected provision will be interpreted or adjusted only to the minimum extent necessary.

66. No waiver

If either party delays enforcing a right, this does not mean that the right has been waived.

A waiver relating to one breach does not automatically apply to another breach.

67. Governing law and jurisdiction

These Terms and Conditions and any contract between us are governed by the laws of England and Wales.

If you are a consumer, you retain the benefit of any mandatory legal protections that apply in the part of the United Kingdom or other country where you live.

A consumer may bring proceedings in the courts that have jurisdiction under applicable consumer law.

For business customers, the courts of England and Wales will have exclusive jurisdiction unless otherwise agreed in writing.

68. Contact details

Questions about these Terms and Conditions should be sent to:

Ross Jukes Photography
For the attention of: Ross Jukes
Email:ross@rossjukesphoto.co.uk
Telephone: 07870 753365
Postal address: Heritage Court, Warstone Lane, Birmingham B18 6HP

Model Cancellation Form

Complete and return this form only if you wish to cancel a contract and have a legal right to do so.

To:
Ross Jukes Photography
Heritage Court
Warstone Lane
Birmingham
B18 6HP
ross@rossjukesphoto.co.uk

I hereby give notice that I cancel my contract for the following:

Product or service:
[Insert product or service]

Order or booking date:
[Insert date]

Date goods were received, if applicable:
[Insert date]

Order or invoice number:
[Insert number]

Customer name:
[Insert name]

Customer address:
[Insert address]

Customer email:
[Insert email]

Signature, if submitted on paper:
[Sign here]

Date:
[Insert date]